fb99100 Privacy Policy

1 Types of Information Collected

fb99100 collects various types of information. This information is broadly divided into two categories: information you voluntarily provide and information automatically collected while you use the platform.

Personal Identification Information:

• Full name and date of birth
• Email address and contact details
• National ID card or passport number (for identity verification)
• Residential address
• Account username and password

Financial Information:

• bKash, Nagad, Rocket, or Upay mobile banking number
• Transaction history — records of deposits and withdrawals
• Wallet balance and bonus details

Technical Information:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and gaming activity logs
• Location data (general region only, not specific GPS location)

2 How Information Is Collected

fb99100 collects information through various means. Each method is transparent and conducted on the basis of your consent:

• Registration Process: Information you directly provide when creating an account.
• Identity Verification (KYC): Documents collected during identity verification as part of legal requirements.
• Payment Processing: Financial transaction details during deposits and withdrawals.
• Customer Support: Information and issue details you provide through live chat.
• Automatic Collection: Platform usage data collected through cookies, web beacons, and similar technologies.
• Third Parties: Information received through payment service providers and fraud prevention services.

3 Purpose of Using Information

Collected information is used only for specific and legitimate purposes. fb99100 never uses your personal information for unnecessary or unauthorized purposes.

Primary Purposes:

• Creating, managing, and securing accounts
• Processing financial transactions and completing deposits and withdrawals
• Identity verification and age confirmation (21+ age verification)
• Providing customer service and support
• Preventing fraud, money laundering, and other illegal activities
• Meeting regulatory requirements and complying with legal obligations

Secondary Purposes:

• Improving service quality and enhancing user experience
• Sending personalized promotions and bonus offers (based on your consent)
• Responsible gaming monitoring and identifying problematic gaming patterns
• Identifying and resolving technical issues on the platform

4 Information Storage and Protection

fb99100 applies industry-standard security measures to keep your information safe. Our security infrastructure is continuously updated to ensure protection against the latest threats.

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Storage: Stored sensitive information is always kept in encrypted form.
• Access Control: Only authorized personnel have access to user information.
• Regular Security Audits: Regular audits and penetration testing are conducted.
• Two-Factor Authentication: A two-layer security method is used to protect accounts.
• Data Backup: Regular backups are stored on secure and separate servers.

However, no method of transmitting or storing information over the internet can be guaranteed to be 100% secure. Even so, we are committed to ensuring the highest level of protection.

5 Sharing Information with Third Parties

fb99100 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Service Providers: Essential information is shared with services such as bKash, Nagad, Rocket, and Upay for processing transactions.
• Technology Partners: Only information necessary for game operation is shared with game software providers.
• Security Services: Necessary data is shared with fraud prevention and cybersecurity services.
• Legal Obligations: To comply with court orders, lawful requests from law enforcement agencies, or directives from regulatory authorities.
• Business Transfers: In the event of a merger or acquisition, but this will remain within the terms of this policy.

Outside of the above cases, your information will not be shared with any third party without your written consent.

6 Cookies and Tracking Technologies

The fb99100 website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure service quality.

Types of Cookies:

• Essential Cookies: Required for the basic functionality of the platform. Used to maintain login sessions and ensure security.
• Functionality Cookies: Used to remember your preferences such as language and display settings.
• Analytics Cookies: Help improve the service by analyzing how users interact with the platform.

You can disable cookies by changing your browser settings, however some features of the platform may not work properly as a result.

7 Your Rights

fb99100 respects your right to information privacy. You have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information about you.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.
• Right to Complain: The right to file a complaint about how we manage your information.

To exercise these rights, contact us through live chat or by email. In some cases, retaining information may be necessary due to legal obligations.

8 Privacy of Minors

fb99100 is for individuals aged 21 and above only. We do not knowingly collect or process information from any minor.

We conduct an age verification process at the time of registration. If we find that a person created an account while under 21, that account will be closed immediately and the associated information will be deleted.

If a guardian or parent believes that their child has registered on our platform, please contact us immediately.

9 Protection of Payment Information

fb99100 pays special attention to the protection of financial information. Your bKash, Nagad, Rocket, or Upay details are handled with the utmost security:

• The highest industry standards are followed for storing payment information.
• Full mobile banking numbers are never stored in plain text — always in encrypted format.
• The payment provider's own secure gateway is used for transactions.
• All deposit and withdrawal transactions are completed through SSL-encrypted connections.
• Unusual transaction activity is automatically detected and reviewed.

The minimum deposit is ৳300 and the minimum withdrawal is ৳800. Withdrawal requests are generally processed within 1 hour.

10 Privacy Policy Changes

fb99100 may change or update this privacy policy from time to time. The following process will be followed when changes are made:

• The "Last Updated" date at the top of the policy will be changed.
• For significant changes, users will be notified by email or via a notification within the platform.
• Continuing to use the platform after an update will be considered as consent to the new policy.
• If you do not agree with the changed policy, you have the right to close your account.

We recommend that you visit this page regularly to stay informed about the latest policy.

11 Data Retention Period

fb99100 does not store your information longer than necessary. The retention period depends on the type of information and legal obligations:

• Account Information: For as long as the account is active and for a set period after closure in accordance with regulatory requirements.
• Financial Transaction Records: Long-term retention applies in accordance with financial regulations.
• KYC Documents: For a set period after verification in accordance with regulatory requirements.
• Customer Support Records: For a limited period to ensure service quality.
• Analytics Data: In anonymized form for the long term for the purpose of service improvement.

After the retention period, information is securely deleted or irreversibly anonymized.

12 Contact & Complaints

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us. Our privacy team will review your request as soon as possible.

Responses to privacy-related requests will be provided as quickly as possible. We take your privacy rights seriously and handle every request with care.